Gracie Barra Halesowen

Terms and Conditions

These terms apply to all of members joining monthly Direct Debit membership packages with no minimum commitment period.

1. Membership

Your membership will start from the date specified on your membership agreement form in joining at venue.

Your membership will continue automatically unless you terminate your membership by contacting us.

2. Session timetables

Our timetable is available online here.

We may on occasion need to make amendments to the session timetable. If possible we will notify you of our intention to do this. On occasions it might be necessary to modify or remove sessions, you will be informed of any changes and we aim to give you as much notice as possible.

3. About your membership fees

a. Monthly membership fees

Monthly membership fees are paid in advance by Direct Debit or cash.

b. Missing membership fee payments

If you don’t pay your membership fee on time we will contact you to inform you. We will continue to attempt to collect your subscription by Direct Debit unless you contact our membership team and arrange alternative payment.

In addition we may charge you up to £30 if we refer your arrears to a debt collection agency.
Until your fees are successfully collected and your account brought back up to date your membership will be suspended and you will be unable to attend classes.

c. Fee changes

We review our membership fees from time to time. We will give you at least one calendar month’s written notice of any such changes. If we increase your membership fees (excluding VAT) by more than the rate of inflation plus 5% in any six month period then you can cancel your membership by giving us five working days written notice.

6. Suspending, cancelling or transferring your membership

a. Suspending your membership

You can suspend your membership at any time. You can only suspend your membership for full calendar months for a period of up to six months.
Suspension may be activated from the start of any calendar month by giving us at least five working days written notice before the end of the previous month. Your membership will then be suspended from the first day of the following month. For notices received less than five working days before month end, membership will be suspended on the last day of the following month.

Medical conditions: If you have a medical condition which prevents you from training temporarily, we allow an extended suspension period. Medical suspension periods can be a maximum of twelve months. We will require proof of your medical condition (such as a doctor’s certificate). We will suspend your membership upon receipt of doctor's certificate or other proof. Any membership time paid but not used after this point will be credited back to you in training time upon your return.

When suspending your membership you will need to supply a re-start date; your membership fee payments will automatically re-commence on that date. You are responsible for ensuring that we have receive written notice of your intention to suspend your membership and a re-start date.

b. How to cancel your membership

There is a 30 day cancellation policy: You have to give 30 days written notice prior to cancelling to;, alternately you can hand in a written letter to the instructor at GB Halesowen.

Your membership will end on the last day of that month.

Notices received after 17.30 will be deemed to have been received on the next working day. You are responsible for ensuring that we have received your written notice.

7. Our right to cancel your membership

We may cancel your membership immediately if you:

• Break these terms and conditions
• Put the health, safety or wellbeing of other members or our employees at risk
• Allow other people to use your membership to attend classes
• Engage in disruptive or violent behaviour

8. Our responsibility to you

You agreed you are 18 or over.

We are not legally responsible for any possessions you lose or that are damaged or stolen at the venue by anyone unless we have been negligent. If you have an accident or injure yourself in one of our sessions you must report this to the coach straight away.

9. Your personal information

We take our responsibility for looking after your personal information very seriously. You can find out how you can see the information we hold about you or how to ask us to change this information in our privacy policy which can be read here.

You are responsible for informing us about any changes to your personal information.

10. Changes to these terms and conditions

We may change these terms and conditions. We will give you at least 30 days notice to inform you of any significant changes that may affect your membership and also publish the updated terms and conditions on our website.

Please Read

Please read our terms and conditions before signing a membership agreement with us.

Terms & Conditions | Privacy Policy

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